Book Online at True Physio and Pilates

NEW PATIENTS: If you are a new patient, please book an Initial Assessment - It is recommended that you also book 1-2 follow ups at one week intervals to ensure that you secure the time that best suits your schedule, and for regular follow up. Additionally, if you book an appointment more than two weeks away, please also add yourself to the waitlist so we can potentially offer you an earlier appointment if one becomes available.

ICBC AND WORKSAFE BC PATIENTS: Please ensure you are booking under the correct service (ICBC or WCB) and have an accepted claim number

DIRECT BILLING TSAWWASSEN: We are happy to provide direct billing to most insurance plans. PLEASE NOTE - if your extended health provider is NOT listed on our intake form, we provide you with a receipt with all of the necessary information for you to submit to your provider. directly. Patients typically receive reimbursement within 1-2 business days.

DIRECT BILLING STEVESTON We are happy to offer direct billing to most extended health providers with the exception of SUNLIFE and GREENSHIELD. For all other extended health plans, we provide you with a receipt with all of the necessary information for you to submit to your provider. directly. Patients typically receive reimbursement within 1-2 business days.

CANCELLATION POLICY: We require 24 hours notice for cancellation or rescheduling of appointments to avoid a cancellation fee. As a reminder, if you feel unwell the day of your appointment, please call us or email us by 8AM to reschedule your appointment, or we can make the change to deliver your appointment virtually.

CONTACT INFORMATION PLEASE NOTE Our phone hours are 9am-5pm Monday - Friday. We can be reached by phone or text (604) 499-8783 (TRUE). Should you require assistance outside of these hours, please email us at info@truephysiopilates.com