BOOKING INSTRUCTIONS

NEW AND RETURNING PATIENTS: If you are a new patient, please book an Initial Assessment. If you are a returning patient, have not been to the clinic in 3 months or longer or have a new area of injury please book an Initial Assessment so your therapist has adequate time to evaluate your area of injury. For all other follow up appointments, please book as directed by your therapist

ICBC PATIENTS: Please ensure you are booking under ‘ICBC Physiotherapy, ICBC Massage Therapy or ICBC Kinesiology

WORKSAFEBC PATIENTS: Please ensure that you are booking under ‘WSBC Physiotherapy’ and that you have a valid ACCEPTED claim number

DIRECT BILLING TSAWWASSEN: We are happy to provide direct billing to most insurance plans. PLEASE NOTE - if your extended health provider is NOT listed on our intake form, we provide you with a receipt with all of the necessary information for you to submit to your provider. directly. Patients typically recieve reimbursement within 1-2 business days.

DIRECT BILLING STEVESTON We are happy to offer direct billing effective March 2024 to PACIFIC BLUE CROSS plan members only at this time. For all other extended health plans, we provide you with a receipt with all of the necessary information for you to submit to your provider. directly. Patients typically recieve reimbursement within 1-2 business days.

CANCELLATION POLICY: We require 24 hours notice for cancellation or rescheduling of appointments to avoid a cancellation fee. As a reminder, if you feel unwell the day of your appointment, please call us or email us by 8AM to reschedule your appointment, or we can make the change to deliver your appointment virtually.

CONTACT INFORMATION PLEASE NOTE Our phone hours are 9am-5pm Monday - Friday. We can be reached by phone or text (604) 499-8783 (TRUE). Should you require assistance outside of these hours, please email us at info@truephysiopilates.com

FREE 15 minute Discovery call

This complimentary 15 minute discovery telehealth call is with one of our Registered Physiotherapists. This appointment is an opportunity to ask a regulated health care professional questions about your individual situation to determine which services may be appropriate for you.


Physiotherapy

All of our Physiotherapy appointments are One to One. The time is dedicated specifically for you, which allows your therapist time to fully understand the nature of your issue, and develop and individualized treatment program unique to your diagnosis and assessment findings. Our approach is holistic – looking at the entire body to determine the best course of individualized treatment. We will ... Read More

All of our Physiotherapy appointments are One to One. The time is dedicated specifically for you, which allows your therapist time to fully understand the nature of your issue, and develop and individualized treatment program unique to your diagnosis and assessment findings.
Our approach is holistic – looking at the entire body to determine the best course of individualized treatment. We will take the time to review your medical history, current reasons for seeking treatment, and your personal goals of treatment. We take an active approach with our patients with a firm belief that movement is medicine. Our primary goal is empower you to achieve the best results possible.
Physiotherapy isn’t just for management of an injury, we can also help with the design of preventative programs, to ensure your body is in the best place it can be to mitigate risk for injury. Whether you are seeking treatment to prevent injury, management of a current injury or general movement improvement, we are here to help.
We use a combination of manual therapy and exercise prescription to address movement dysfunction. An individualized exercise program is an essential part of any comprehensive Physiotherapy treatment program.


ICBC Physiotherapy

If you have been injured in a car accident, ICBC provides coverage for 25 Physiotherapy visits, 12 Massage Therapy visits and 12 Kinesiology visits within the first 12 weeks of the date of your accident. Please ensure you have your claim number and date of accident to bring to add to your intake form.


Specialized Physiotherapy - Pelvic Health - Vestibular Therapy - Concussion - Neuro Rehabilitation

**Vestibular rehabilitation** is an effective treatment for those diagnosed with dizziness, imbalance, vertigo, benign paroxysmal positional vertigo (BPPV), concussion, and neck-related dizziness. Vestibular rehabilitation therapy (VRT) is an exercise-based program that encourages the central nervous system to compensate for balance or equilibrium deficits, which are present due to inner ear or... Read More

**Vestibular rehabilitation** is an effective treatment for those diagnosed with dizziness, imbalance, vertigo, benign paroxysmal positional vertigo (BPPV), concussion, and neck-related dizziness. Vestibular rehabilitation therapy (VRT) is an exercise-based program that encourages the central nervous system to compensate for balance or equilibrium deficits, which are present due to inner ear or central nervous system disease or dysfunction. VRT exercises are designed specifically for each individual after a thorough assessment by a trained therapist.

**Pelvic health physiotherapy** is recognized as the first choice of treatment for issues such as incontinence, pelvic organ prolapse, and pelvic pain. Trained pelvic floor physiotherapists perform both external (posture, breathing, low back, hips, and abdomen) and internal (vaginal, rectal) examinations to assess for pelvic floor dysfunction. An internal exam is not required, however it provides a whole picture of the system and is highly recommended. Based on the assessment, customized treatment may consist of pelvic floor muscle retraining, education, bladder/bowel routine tracking, dry needling, and hands-on techniques. These various modes of pelvic floor treatment are well supported by the scientific literature and can be effective as part of your care.

**Concussion Physiotherapy** A rehab program for a patient with a concussion, or neurological issues typically involves working with a physiotherapist with a specific approach tailored to the individual's needs. It may include a combination of cognitive rehabilitation, balance training, vestibular therapy, vision therapy, and manual therapy techniques. The goal is to address symptoms such as dizziness, vertigo, headaches, balance problems, cognitive difficulties, and other neurological impairments, with the aim of restoring function and improving quality of life. Treatment sessions may be adjusted based on the patient's progress and specific challenges. Additionally, education on symptom management and gradual return to daily activities may be included in the program.


Physiotherapy with Clinical Pilates Integration

Physiotherapy with clinical pilates integration is an evidence supported rehabilitation intervention and is widely used all over the world as part of a physiotherapy program to facilitate rehabilitation, correct movement imbalances and to improve movement efficiency in a safe and effective manner. The pilates reformer allows for a multitude of modifications to adapt to your individual rehabilit... Read More

Physiotherapy with clinical pilates integration is an evidence supported rehabilitation intervention and is widely used all over the world as part of a physiotherapy program to facilitate rehabilitation, correct movement imbalances and to improve movement efficiency in a safe and effective manner. The pilates reformer allows for a multitude of modifications to adapt to your individual rehabilitation needs and goals. Our highly trained therapists at True Physio and Pilates may use a combination of specialized Pilates equipment as an adjunct to your treatment program including the reformers, mat and chair.

Physiotherapy with clinical pilates integration when combined with other manual therapy techniques can help to improve spinal stability, core strength/stability, flexibility and restore sound movement patterns. Individualized exercises to compliment and reinforce movement correction achieved with hands on manual therapy can help you safely and effectively recover from injury and restore normal movement patterns.

Lower back pain is one of the most prevalent complaints of all North Americans. More than 80% of the population will complain of low back pain. Physiotherapy with clinical pilates integration can help! An individualized program determined from a thorough assessment with your physiotherapist can help to provide strength and stability to your spine through movement, management of pain and improving flexibility.

Physiotherapy with clinical pilates integration incorporates the traditional movement principles of Pilates with the medical and movement knowledge of a Registered Physiotherapist. Clinical Pilates, is part of a treatment program designed from a comprehensive physiotherapy assessment to address your individual needs. Each program is thoughtfully created based on your own individual assessment findings to address your specific movement dysfunctions with targeted goals to improve your movement.


Massage Therapy

Our Registered Massage Therapists use a combination of different therapeutic techniques to help you achieve your goals of treatment. Whether it be for preventative maintenance or management of an injury, our Registered Massage Therapists can work with you, and with other members of your healthcare team to get you back to the activities you love. Techniques we use: Deep tissue Swedish Spor... Read More

Our Registered Massage Therapists use a combination of different therapeutic techniques to help you achieve your goals of treatment. Whether it be for preventative maintenance or management of an injury, our Registered Massage Therapists can work with you, and with other members of your healthcare team to get you back to the activities you love.

Techniques we use:
Deep tissue
Swedish
Sport Massage


WorkSafeBC Physiotherapy

These visits are only for injured workers with a valid WorkSafeBC claim number. Please only book if you have an active claim that has been accepted.


Counselling / Psychology / Mental Health

Clinical counseling is a specialized field of mental health therapy that focuses on providing individuals with professional support and guidance to address a wide range of psychological and emotional issues. This form of counseling is typically conducted in a structured and therapeutic setting delivered virtually, with the primary goal of helping clients understand and cope with their emotions,... Read More

Clinical counseling is a specialized field of mental health therapy that focuses on providing individuals with professional support and guidance to address a wide range of psychological and emotional issues. This form of counseling is typically conducted in a structured and therapeutic setting delivered virtually, with the primary goal of helping clients understand and cope with their emotions, thoughts, and behaviors. **Please note - Alisa's schedule is flexible and can accommodate appointment times outside of what is posted. Should you require an alternate time, please call us or book a discovery consultation with Alisa to book**

Alison graduated from Gardner-Webb University in North Carolina in 2010 with a Bachelor’s Degree in Biology. While completing this degree, she competed as an NCAA Division I athlete, playing fastpitch. This is where her interest in the human body, injuries and rehab first began as she navigated injuries of her own. Alison then went on to complete her Masters of Physiotherapy at UBC in 2013.

Since graduating, Alison has taken on a wide spectrum of clients in her practice, including athletes, children, and the elderly, dealing with everything from sprained ankles, to back injuries and post-operative rehab. She has special interest in neck and low back injuries, and since having children has become extremely passionate about helping post-partum individuals return to their previous activities, passions, and function. Alison’s main goal as a physiotherapist is to work with you and your goals getting you back to your activities with the skills and knowledge to prevent re-injury.

Continuing education is a priority in Alison’s practice and she has taken numerous professional development courses including up to Level 3 of the Manual Therapy certification from the Orthopaedic division of the Canadian Physiotherapy Association. She has also completed courses for anatomical acupuncture (CAFCI), functional dry needling, (FDN), and Julie Wiebe Piston Science levels 1 and 2.

In her personal time Alison enjoys spending time with her husband and two daughters, going to the gym, reading, and spending time outdoors.

Alison graduated from Gardner-Webb University in North Carolina in 2010 with a Bachelor’s Degree ... Read More

Madison graduated in 2018 from West Coast Collage of Massage Therapy in New Westminster BC.

In treatment, she is passionate about creating a safe space to help people heal from musculoskeletal injury. Over the years, she has gained experience working with ICBC cases, athletes, prenatal/postnatal, neurological disorders and chronic pain from daily life. All treatments are customizable and designed to fit the patient’s priorities and needs. Techniques used are deep tissue, trigger point release, myofascial release, swedish, neuromuscular.

Madison graduated in 2018 from West Coast Collage of Massage Therapy in New Westminster BC. In t... Read More

Alisa holds a Master of Counselling degree from City University, Vancouver BC, she is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association, with the designation of CCC. She is a tenured clinical counsellor with a passion for helping people navigate the challenges they face.

Alisa approaches each client with empathy. She view’s her clients as the experts of their own lives. She believes that your personal story and experiences influence the choices that you make in your life. Sometimes, life can take us by surprise and we can find ourselves in situations that we never could have imagined possible. She views her role as a guide to find coping solutions and a path to a better life. Alisa is an empathic and a compassionate listener and counsels without judgment. It is most important to her that her clients feel safe and supported. She will empower you to think of your circumstances and struggles in ways you may not have thought of on your own. Collaboratively, you will find solutions that will have positive outcomes.

Alisa’s therapeutic approach is client-centered and solution-focused. She believes her clients are the drivers of their vehicles in change. She see’s her role as guide, to work collaboratively with clients to facilitate desired change by exploring possibilities and finding solutions to meet client goals. Her treatment approach includes Cognitive/Cognitive-Behavioral, Trauma Informed, Developmental, Family Systems, Interpersonal, Person-Centered and Solution-Focused Brief Therapy

Book a discovery consultation to take the first step in working towards your healing journey.

Alisa accepts ICBC clients and private clients. ICBC services are fully covered under the enhanced care model, private clients are often covered by most extended health plans under Counselling.

Alisa holds a Master of Counselling degree from City University, Vancouver BC, she is a Canadian ... Read More

Teri graduated from the University of British Columbia with a Bachelor of Science in Nutritional Sciences and a Minor in Human Kinetics. Prior to completing her Masters in Physiotherapy, she worked with the BC Emergency Health Services as a Paramedic and Emergency Dispatcher.

Teri has an extensive background in competitive sports including swimming, waterpolo, basketball and softball. Her experience with sports injuries and work as a paramedic propelled her interest to study Physiotherapy at UBC. Teri is driven by her curiosity and desire to learn more about the body, chronic injuries and movement, and ultimately hopes to empower others with tools to help themselves get stronger and better.

Teri aims to work with her clients to achieve their goals with manual therapy, education, clinical pilates and individualized treatment plans.

During her Masters Program, Teri was the orthopedic club Representative where she hosted and participated in several extracurricular courses to further her skills. As a lifelong learner, Teri has taken postgraduate courses such as pilates, TMJ dysfunction, FMT advanced taping and advanced integrated musculoskeletal programs.

In her free time, you will either find her outdoors playing sports (softball, paddleboarding, tennis, ski/snowboarding) or trying new restaurants in town

Fluent in Cantonese

Teri graduated from the University of British Columbia with a Bachelor of Science in Nutritional ... Read More

Maggie obtained her Masters of Physiotherapy from Curtin University in Western Australia after completing her Bachelor of Human Kinetics from the University of the Fraser Valley (UFV). During her education, Maggie played with the UFV Women’s Soccer team. As an athlete, Maggie was always fascinated by human physiology, the potential of the human body and its ability to heal. She knew from a young age she wanted to be a physiotherapist, but discovered her passion for neurology while working with a non-profit organization helping those who had suffered acquired brain injuries. Maggie has worked in a variety of different in-patient and out-patient settings, most recently with patients suffering from concussions and vestibular disorders. She has taken several courses in vestibular and oculomotor function, dry needling and neurodegenerative diseases. She plans to continue to further her education in both neurology and orthopedics, and is looking to pursue a doctorate degree as well. Outside of work, Maggie enjoys playing soccer, hiking, running and spending time with her family.

Maggie obtained her Masters of Physiotherapy from Curtin University in Western Australia after co... Read More

Dan graduated West Coast College of Massage Therapy in 2018 in New Westminster, BC. Throughout his life he was always passionate about sport, fitness and health. For this reason, he pursued a career where he could help like minded people to recover from injuries, fatigue and to be able take their athletic careers to the next level. With preference to deep tissue and trigger point release therapy Dan is happy to help his clients reach their recovery goals, and to help avoid future injuries and imbalances.

Dan graduated West Coast College of Massage Therapy in 2018 in New Westminster, BC. Throughout hi... Read More

Ona completed the Balanced Body University comprehensive Pilates training program in San Francisco, California where she had the privilege of a full year of in depth training under Balanced Body Master Instructor and studio owner, Katie Santos. After completing her training and client hours, Ona returned to Vancouver to work alongside a Physiotherapist at a Physio & Pilates clinic, where she had the opportunity to gain experience working with a wide range of clients from pre and post natal, to professional athletes, and those recovering from serious injuries.

Ona provides Pilates instruction as a form of rehabilitation for injuries and disease related movement problems, and other imbalances caused by lifestyle, poor posture, one sided sports, and habitual movement patterns. She has an inclusive and tailored teaching style, while still remaining true to the Pilates Principals. As a Clinical Pilates Professional, Ona offers guidance through clear precise instruction of the exercises with a focus on catering to each clients individual needs. Ona believes the Pilates method can provide a means to correct imbalances and bring a client’s body back to a place where movement happens with ease, free of pain and injuries.

Ona’s goals have always been to live a healthy, active lifestyle and she is passionate about helping others do the same. In her sessions, clients can expect to work effectively, stay focused, and achieve some big goals.

Advanced Training Certifications: - Balanced Body University comprehensive training program graduate - Trained under Balanced Body Master Instructor Katie Santos

Ona completed the Balanced Body University comprehensive Pilates training program in San Francisc... Read More

Nathan is a Registered Physiotherapist with a Bachelor of Science in Kinesiology from York University and a Master of Science in Physical Therapy from McGill University. During his time at McGill, Nathan worked in a variety of rehabilitative settings and was fortunate enough to treat members of the men’s varsity hockey team, and members of the CFL’s Montreal Alouettes. In addition to his clinical work with high-performance athletes, Nathan also has extensive experience working with pre-operative and post-operative orthopaedic patients and those requiring cardiovascular and neurological rehabilitation.

As a former high-level athlete, Nathan has always been fascinated by human physiology and the ultimate potential of the human body. His interest in physiotherapy started at an early age after frequently being injured from playing competitive ice hockey.

Given his strong sports background, Nathan’s primary treatment methods are exercise and movement-based therapy, which has also lead him to achieve his Level 1 Manual Therapy certification provided by the Orthopaedic Division of the Canadian Physiotherapy Association. He has also been trained in the McKenzie Method, and he is currently pursuing his sports physiotherapy certificate and diploma offered by Sport Physiotherapy Canada.

Nathan believes his role as a physiotherapist is to empower individuals by educating them and providing them with all the tools they need to become more resilient, ultimately enabling them to return to what they love doing.

When Nathan isn’t in the clinic, he enjoys playing hockey, woodworking, cooking, cycling and trail-running with his dogs.

Nathan is a Registered Physiotherapist with a Bachelor of Science in Kinesiology from York Univer... Read More

Mavio is a graduate from Vancouver College of Massage Therapy.

As a lifelong athlete who has dealt with many of his own injuries, Mavio developed a strong interest in the human body’s mechanisms surrounding injury prevention and rehabilitation. This interest led him to pursue a career in massage therapy where he is committed to providing personalized treatment and education so that you can work towards achieving your individual goals and return to a healthier and more comfortable life.

Mavio is an adaptable therapist and has experience working in a variety of different areas including athletic injuries, chronic pain conditions, stress relief, geriatric massage, and postural dysfunctions. His treatments use a combination of Swedish massage, deep tissue massage, myofascial release, neuromuscular and trigger point therapy.

In his spare time, Mavio enjoys soccer, hiking, kayaking, and camping.

Mavio is a graduate from Vancouver College of Massage Therapy. As a lifelong athlete who has dea... Read More

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